1. Who we are and how to contact us

These Terms and Conditions (“Terms”) govern access to and use of:

the dbt masterclass and any related courses, practice tests, subscriptions, downloads, templates, and other digital products or services we offer (together, the “Services”);

our websites, including any checkout or learning portal we operate (the “Site”).

Owner/Operator (“Owner”, “we”, “us”, “our”):
DataWave.
Contact: [email protected] 

If you do not agree to these Terms, do not use the Services.

2. Target audience and geographic scope

The Services may be used by consumers and business users worldwide, except in countries or regions subject to U.S. embargoes or sanctions and any other territory we are legally prohibited from serving.

By using the Services, you represent and warrant that you are not located in, under the control of, or a resident of any restricted territory and are not on any government restricted party list.

If you access from a restricted territory, you do so at your own risk and must immediately stop using the Services.

3. Key definitions

Digital Content means online courses, on-demand videos, practice tests and quizzes, downloadable files, and similar intangible content.

Subscriptions include recurring paid access such as the premium practice test pack.

Account means a registered user profile on the Site or learning platform.

4. Account registration and use

4.1 Registration. You may need an Account to purchase or access Digital Content or Subscriptions. You must provide accurate information and keep it updated.

4.2 Eligibility. Accounts may not be registered by bots or automated methods. Each person may register one Account and may not share it with others. If we reasonably believe your Account has been shared, we may suspend or terminate it without refund.

4.3 Security. You are responsible for safeguarding login credentials and for all activity under your Account. Notify us promptly of any suspected breach.

4.4 Termination by you. You can request Account deletion by contacting us or using any available self-service option. If you have an active Subscription, you may cancel it first (see Section 12) and then request deletion.

4.5 Suspension/termination by us. We may suspend or delete Accounts for breaches of these Terms, illegal activity, non-payment, or to comply with law.

4.6 Account deletion — effect on your content and access.
If you delete your Account (or request that we delete it), you’ll permanently lose access to your purchases, progress data, certificates, and any features that require an Account. Reviews, ratings, comments, or other content you posted using that Account will normally be removed from public display within a reasonable period. We may retain limited non-public records as required by law, to protect against fraud, enforce these Terms, or for other legitimate business purposes, but these will not be publicly visible.

5. Content rights and DMCA

5.1 All rights reserved. Unless we state otherwise, the Site and all Digital Content, text, images, videos, audio, software, exams, explanations, questions and answers, templates, and other materials are owned by us or our licensors and are protected by copyright and other intellectual property laws. All rights are reserved.

5.2 License to you. Upon purchase or valid enrollment, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the relevant Digital Content for your personal or internal business learning as applicable. You may not reproduce, distribute, resell, publicly display, share answers or exam banks, or otherwise exploit the Content without written permission.

5.3 User Generated Content (UGC).
If you post reviews, comments, or other UGC on the Site, you retain ownership but grant us a worldwide, royalty-free, perpetual license to host, display, and share your UGC for operating and promoting the Services. You represent and warrant that you own or have rights to the UGC you post. You agree to indemnify us against any claims from third parties relating to your UGC.

5.3.a Removal of UGC upon account deletion. When an Account is deleted, all associated reviews and other UGC are removed from public display across the Services within a reasonable period. Where immediate removal is not technically feasible (e.g., cached pages or backup systems), removal will occur as soon as practicable. We may retain non-public archival copies where required by law or for legitimate purposes, but these copies are not shown in the course reviews section or otherwise made public.

5.4 DMCA. If you believe material on the Site infringes your copyright, send a proper DMCA notice to [email protected]. We respond to valid notices and may remove or disable access to alleged infringing material.

6. Acceptable use

You must not:

  • break the law, infringe rights, or help others to do so;

  • copy, scrape, or harvest course content, questions, or explanations;

  • share exam content or answer keys publicly or privately;

  • circumvent access controls, interfere with security or availability, or load-test the Site without consent;

  • use the Services to build competing offerings, train AI models, datasets, or other machine-learning tools (including, without limitation, using scripts, bots, or automated tools to extract content for dataset creation), or attempt to reverse engineer any part of the Services, without our written permission.

7. What we offer

Digital Content: courses, modules, practice tests and quizzes, and downloads.

Subscriptions: such as the premium dbt certification practice test pack with recurring billing.

One-off purchases: for certain quizzes or course upgrades.

8. Technical requirements and updates

You need a stable internet connection, a modern, up-to-date browser, and a compatible device.

Certain features may require audio, video, cookies, and JavaScript.

To maintain functionality and security, you must install or accept any updates we make available to our Digital Content or platforms.

9. Purchasing process, pricing, and taxes

9.1 Process. Select a product, review the checkout summary, and submit payment. You will receive a confirmation by email. Access instructions are sent to your email or available in your Account.

9.2 Prices. Prices shown are base product prices. Applicable taxes, processing fees, or other charges are not included in the displayed price and could potentially be added in at checkout stage. The amount you see when you select a product is the total you will pay, unless a discount or coupon is applied.

9.3 Changes. We may change prices or run promotions at any time. Changes do not affect completed purchases.

9.4 Third-party platforms. If you buy through a third-party store or marketplace (e.g., Udemy), its terms and prices apply to that transaction.

10. Payments

10.1 Payment processing. We use third-party payment processors to take payments. We do not store full card details. Your use of a payment method may be subject to the processor’s terms.

10.2 Payment data. You must provide accurate billing information and keep it current. We may suspend access for non-payment or chargebacks.

11. Digital conformity and legal guarantees (EU/UK)

11.1 EU/UK conformity. If you are a consumer in the EU or UK, our Digital Content must conform to the contract as required by law.

11.2 Updates. We will supply necessary updates to maintain conformity during the period required by applicable law and the nature of the Digital Content.

11.3 Non-conformity remedies. Where the Digital Content is non-conforming, you may be entitled to remedies under consumer law, which may include bringing content into conformity, price reduction, or termination with refund, as applicable.

12. Subscriptions and renewals

12.1 Types. We may offer fixed-term plans (for example, three-month access) and open-ended plans that continue until cancelled. The type is shown at checkout.

12.2 Auto-renewal. For open-ended plans, billing recurs automatically at the then-current price. If you signed up using a discount or promotional offer, subsequent months may or may not include the discounted cost, depending on the terms of that promotion. We do not send reminders about renewals or cancellation options.

12.3 Cancellation. You may cancel a Subscription at any time by contacting us at [email protected] or through any available self-service feature. Cancellation takes effect from the date we receive your request. Your access will end promptly thereafter, and no further payments will be taken.

12.4 Germany monthly termination rule. For consumers in Germany with auto-renewing monthly plans, cancellation will take effect by the end of the month in which we receive your notice, in accordance with applicable law.

13. Trials, offers, and discounts

We may offer trials, coupons, vouchers, or discounts as described on the Site. Any special conditions shown at the point of offer form part of these Terms. Trials that convert to paid plans will say so at sign-up and explain how to cancel before billing.

14. Refunds, withdrawals, and our extra contractual cancellations

14.1 Statutory rights remain. Nothing in these Terms limits your mandatory consumer rights including the EU right of withdrawal or the UK right to cancel where applicable, and any exceptions to those rights that apply to digital content.

14.2 Digital content exceptions. Where the law allows, your statutory withdrawal or cancellation right may be lost if you expressly consent to immediate digital delivery and acknowledge losing that right once delivery begins. Where required, we will ask for that consent at checkout.

14.3 Our extra contractual cancellation right (in addition to any legal rights):

  • dbt masterclass: you may request a refund within 2 days of purchase (limited to one refund per user).

  • Paid practice quizzes: you may request a refund provided you have not completed 15% or more of the quiz or quiz pack content (limited to one refund per user).

To request, contact us at [email protected] with your order details. Eligibility will be assessed using our platform usage records, which shall be final absent manifest error.

15. Access restrictions and availability

We may modify, suspend, or discontinue any feature or the availability of Digital Content to perform maintenance, improve the Services, comply with law, or address security issues. Where reasonably possible, we will give at least 48 hours’ notice for scheduled service interruptions that materially affect access.

16. Acceptable content policy for UGC

If we provide community spaces or reviews:

  • Keep posts lawful, respectful, and on-topic.

  • Do not post confidential information, exam answers, malware, or advertisements.

We may remove UGC that violates these Terms or law.

17. No professional advice

Content is for educational purposes only. We do not provide legal, financial, medical, or other professional advice. You are responsible for how you use knowledge gained from the Services.

18. Disclaimers and limitations of liability

18.1 Availability and accuracy. The Services are provided “as is” and “as available,” subject to your mandatory consumer rights. We use reasonable skill and care but do not guarantee uninterrupted or error-free operation.

18.2 No exclusion for certain losses. Nothing excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or other liability that cannot be excluded by law.

18.3 Consumer-specific limits (EU/UK). For consumers, and to the fullest extent permitted by mandatory law, we are not liable for: (a) losses not caused by our breach; (b) business losses; (c) losses not reasonably foreseeable at the time of contract.

18.4 Business users. To the maximum extent permitted by law, for business users: (a) all implied warranties are excluded; (b) we are not liable for lost profits, revenues, data, or indirect or consequential losses; and (c) our aggregate liability arising out of or relating to the Services is limited to the amounts paid by you to us in the 12 months before the event giving rise to liability. This limitation applies only to the extent permitted by law and does not affect statutory consumer rights.

18.5 Indemnity for misuse. Business users agree to indemnify us against third-party claims arising from their misuse of the Services or breach of these Terms.

19. Privacy and cookies

Your use of the Services is also governed by our Privacy Policy and Cookies Policy. By accepting these Terms, you confirm you have read and agree to them.

20. Compliance and export controls

You must comply with all applicable laws and may not use the Services if you are located in, or are a resident of, a jurisdiction subject to U.S. or other applicable sanctions or embargoes, or if you are on any restricted party list.

21. Dispute resolution and complaints

21.1 Talk to us first. Please email complaints to [email protected]. We will try to help and aim to reply within 7 days.

21.2 Alternative dispute resolution (where available). We may agree to use an accredited ADR provider. Use of ADR is optional and does not affect your right to bring a claim in court.

21.3 EU Online Dispute Resolution (ODR). If you are an EU consumer, you may also use the EU ODR platform for online dispute resolution.

21.4 Marketplace disputes. If you purchased via a marketplace, you may need to use that marketplace’s dispute process.

22. Governing law and venue

If you are a consumer resident in the EU, UK, Switzerland, Norway, or Iceland, you will benefit from any mandatory provisions of the law of your country of residence, and you may bring legal proceedings in your local courts.

If you are a business user, these Terms (and any non-contractual disputes) are governed exclusively by the laws of England and Wales, and the courts of England shall have exclusive jurisdiction.

23. Changes to these Terms

We may update these Terms to reflect legal, technical, or business changes. We will notify you of upcoming changes at least 15 days before they take effect (or longer if required by law) via the Site, email, or in-product notice.

If you do not agree to the updated Terms, you must stop using the Services before they take effect. Continued use of the Services after changes take effect constitutes acceptance.

24. Severability

If any provision is found unenforceable, the remaining provisions shall remain in full force. Where applicable, a valid provision that most closely reflects the intent shall replace the invalid one.

25. No partnership

These Terms do not create any employment, partnership, or agency relationship between you and us.

26. Entire agreement

These Terms and any policies referenced herein constitute the entire agreement between you and us regarding the Services, superseding any prior understandings relating to the same subject matter.

Annex A — Summary of key cancellation and refund options

This summary is for convenience only. Your statutory rights prevail where applicable. This summary does not alter or override the detailed Terms.

  • dbt masterclass: voluntary refund right within 2 days of purchase (one-time only).

  • Paid practice quizzes: voluntary refund right if less than 15% completed at the time of your request (one-time only).

  • Subscriptions: you may cancel at any time; your access ends once cancellation is effective, and no further payments will be taken.

  • Statutory rights (EU/UK consumers): where applicable to digital content, subject to legal exceptions and any express consent to immediate delivery that may waive the withdrawal/cancellation right.